Privacy Policy
Introduction
CAIO Office / Japan GTM (the “Site”) is operated by Nove Co., Ltd. (“we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit caiooffice.com, contact us, request materials, or book a meeting through the Site.
Information We Collect
We may collect the following categories of information:
- Information you provide directly: name, company name, job title, work email address, phone number if you choose to provide it, country or region, website URL, inquiry details, business needs, meeting preferences and scheduling details, and information you provide when requesting downloadable materials.
- Information collected automatically: IP address, browser type and version, device information, referring URL, pages viewed and actions taken on the Site, date and time of access, and cookie and similar tracking information.
- Information from communications and service tools: if you communicate with us by email or through a scheduling, form, or analytics tool connected to the Site, we may receive and store information related to those interactions.
How We Use Information
We use personal information to respond to inquiries, provide requested materials and resources, arrange and manage meetings or consultations, communicate with you about our services including Japan GTM support, understand business needs and assess whether our services may be a fit, operate maintain and improve the Site, analyze usage and performance, prevent fraud misuse unauthorized access or security incidents, comply with legal obligations, establish exercise or defend legal claims, and manage internal records and business operations.
Legal and Operational Basis for Handling Information
We handle personal information in accordance with applicable law and only to the extent reasonably necessary for our business operations, communications, and Site administration.
Disclosure of Information
We may disclose personal information to service providers supporting website hosting form management scheduling email delivery analytics CRM cloud storage and security, professional advisers, business partners or contractors involved in supporting requested services or communications, government authorities courts regulators or law enforcement where required by law, and successors or transaction parties in connection with a merger business transfer restructuring financing or acquisition. We do not sell personal information.
International Transfers
Because we may use cloud-based tools or service providers, personal information may be processed or stored outside Japan. Where such processing occurs, we will take reasonable steps to ensure appropriate handling.
Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy and as required for legal accounting regulatory or dispute-related reasons.
Security
We take reasonable and appropriate measures to protect personal information from unauthorized access disclosure alteration loss or misuse. However, no system or transmission method can be guaranteed to be completely secure.
Cookies and Similar Technologies
We use cookies and similar technologies to operate the Site, understand how the Site is used, improve performance, and support certain features. Please see our Cookie Policy for more information.
Your Rights and Choices
Subject to applicable law, you may request that we disclose the personal information we hold about you, correct update or delete inaccurate information, stop using or erase certain personal information, stop providing certain personal information to third parties, and respond to questions about our handling of personal information.
To make a request, please contact us at info@caiooffice.com.
Address: 2-15-19 Kamiosaki, Shinagawa-ku, Tokyo, Japan
We may need to verify your identity before responding.
Third-Party Services and Links
The Site may contain links to third-party websites booking tools or other external services. We are not responsible for their privacy security or content practices.
Children
The Site is intended for business users and not directed to children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last updated” date.
Contact
Address: 2-15-19 Kamiosaki, Shinagawa-ku, Tokyo, Japan